My experience as well. Same guy most of the time and really nice. He kids me about all the cigars I get. But it's kinda funny ... now he tells me when a neighbor gets cigars too. I met a nice lady down my street who loves cigars. We've now had a smoke several times.
I think the company has policies but a lot of what you get has to do with the personality/character of the driver as well.
I'm a Rocky Patel vintge 92 square press guy myself....