Hi Shannon.
First and foremost, I think its great you are asking for constructive feedback. Good move! You certainly have received more than an earful.
Personally, I thought the old site was actually quite good (sorry!!). I found things so much faster, and the site had a ton of class. All has changed now. At first I thought I had the wrong site! Not sure what Taylor was trying to achieve here ( if it aint broke...) , but as there is no turning back now, let me just make a few comments. I apologize if these have been noted already.
1) MAIN NAVIGATION BAR - This should always (vs sometimes) be in the same persistent postition. It's perfect at the top of the page. It's therefore quite annoying when its the middle of the Home page. I am always jumping around.
2) JUMPING SUB MENU DROPDOWNS- I find this quite annoying on two levels. First when they pop out unexpectedly, and second when you try to hover over to use them they dissapear on you! For example, if I am on Support and slide diagonally over to Owner Resources, it dissapears . Rather one needs to carefully move the mouse straight down and straight across. Personally, I would just delete them altogether.
3) FINDING A MODEL - Most frustrating now. I think the old site had a simple drop down. I could find my 214e right away. On the new site, there are a few teaser samples in each group, and one needs to continually navigate to find it. Worse, as you navigate, pictures of other models pop out as you hover the mouse and they get in the way to what you want. Some even bolck the navigation arrow. Totally frustrating.
4) FONT/STYLES - I lost track of the number of different fonts and font sizes on this site. It's completely distracting, confusing and takes away from the 'class' of the site. Can you not stick with one theme??? and one main font style?? I tried to isolate the one that is throwing me off the most , and its the large bold serif font. At least all the other fonts are sans serif. I think this was refered to in other posts as well as "chunky typography".
5)RELATIVE SIZING- I found everything super-sized and way too big. I'm over 55 and freely admit I actually like things a little bigger as they are easier to read, but this site seems way too big for comfort. And ironically I dont think you are after the over 55 demographic. I zoomed my window down to 75%, which I never do, and now it looks about right!
Thanks.